When you run hotels and restaurants, your reputation will depend on guest reviews on sites like tripadvisor or yelp. You may get positive reviews and there will be times when you have to deal with unhappy guests.
This video is part of the 4 videos series on how to handle guest reviews.
If you enroll and learn on the website, you get 2 bonus lessons 5) Top channels to watch for your business 6) Tools that can help you with monitoring and responding to guest reviews.
In addition to that after completing the free course on hoteltutor.com, you can get a certificate that you can share with friends and colleagues. ---
Visit Hoteltutor.com for more Free Tutorials. They are quick to learn during your busy day. Access quiz, quick tutorial and articles to help you learn about hotels
Hoteltutor.com is a site to help hoteliers train their team efficiently. Every day on this Youtube channel viewers can expect educational content that can make learning fun. The blog on the site also features articles to help you open a hotel, improve revenue, save cost, and download standards and process. --- We also offer Hoteltutor for hotels where you can select from various options.
