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As a business, you cannot afford to ignore onboarding when bringing on new customers or employees.
The goal of onboarding is to ensure that the new customer or employee has a positive experience with the organization and can effectively perform their job duties.
Employee onboarding software can assist new employees in becoming acquainted with their new job responsibilities as well as understanding your company's policies and procedures.
While customer onboarding software can assist you in making a good first impression during this critical stage of the customer journey. It enables you to introduce new features to an application, train new users on a product's capabilities and feature set, and use product usage data to improve customer experiences.
This video presents the best onboarding software for creating an exceptional onboarding experience for your customers and employees.
